Sales

Tobacco Holding Group has highly skilled, dynamic, energetic and efficient sales department. Our sales chain starts from door to door sales to many different stores and specific clients, and is extended to retails, wholesales, hypermarkets, Horeca-s. Sales force represents the widest department of THG, being the main key function of it, because besides is the only division which generates income, our sales representatives:

  1. Create and track customer contacts;
  2. Build trust with customers through consistent follow up and communications;
  3. Engage the customers at all stages of the relationship;
  4. Fulfill new customers needs for interaction and learning about the brand;
  5. Re-engage previous customers through promotions, discounts and communications;
  6. Provide the best feedback regarding to clients needs, market changes and trends;
  7. Increase brand awareness, reinforce company loyalty and increase revenues.

Sales force structure:

National Manager
Regional Manager (North – Center – South)
Key Accounts
Sales Executives
Sales persons and delivery takers
Delivery persons